Terms of service

TERMS OF SERVICE FOR THEMODMAVEN.com

Last Updated: October 12, 2025

Welcome to TheModMaven.com (the "Site"). These Terms of Service ("Terms") govern your use of our website and the purchase of products from TheModMaven ("we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms.

1. ACCEPTANCE OF TERMS

By placing an order, creating an account, or using our Site, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into this binding agreement. If you do not agree to these Terms, you may not use our Site or purchase our products.

2. PRODUCTS AND SERVICES

  • Product Descriptions: We strive to display product colors, images, and specifications as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product colors or details.
  • Pricing: All prices are listed in USD and are subject to change without notice. We reserve the right to correct pricing errors.
  • Product Availability: Products are subject to availability. We reserve the right to discontinue any product at any time.
  • Not the Manufacturer: TheModMaven.com is not the manufacturer of the products sold on this Site. Any manufacturer warranties are the responsibility of the manufacturer, not TheModMaven.

3. ORDERS AND PAYMENT

  • Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
  • Payment: Payment must be made at the time of purchase using accepted payment methods. By providing payment information, you represent that you are authorized to use the payment method.
  • Order Confirmation: You will receive an email confirmation once your order has been placed. This does not constitute acceptance of your order. Acceptance occurs when we ship your order.

4. SHIPPING AND DELIVERY

  • International Shipping: All orders are shipped internationally. Shipping times are estimates only and may be affected by customs clearance, logistics, or other factors beyond our control.
  • Shipping Delays: We are not responsible for delays caused by customs, carriers, natural disasters, or other events outside our reasonable control.
  • Risk of Loss: Risk of loss and title for products pass to you upon delivery to the carrier.
  • Import Duties and Taxes: You are responsible for any import duties, taxes, or customs fees imposed by your country. These charges are not included in our product prices or shipping costs.

5. RETURNS, REFUNDS, AND EXCHANGES

Our return and refund policy is incorporated into these Terms by reference. Key points include:

  • 14-Day Return Window: Returns must be requested within 14 days from the date of delivery.
  • Return Authorization Required: You must contact support@themodmaven.com before returning any items. Unauthorized returns will not be processed.
  • Return Conditions: Items must be unused, in original packaging with tags attached, and in resalable condition.
  • No Exchanges: We do not offer direct exchanges. To obtain a different item, you must return the original item for a refund (subject to our return policy) and place a new order.
  • Non-Returnable Items: Certain items are not eligible for return unless defective, damaged, or incorrect, including swimwear, lingerie, intimate apparel, beauty and personal care items, customized products, and Final Sale items.
  • Refund Processing: Refunds are issued to the original payment method within 5-10 business days after we receive and inspect the returned item. Return shipping costs will be deducted from your refund unless the item is defective, damaged, or incorrect.

For complete details, please review our full Refund Policy.

6. CUSTOMER OBLIGATIONS

You agree to:

  • Provide accurate, current, and complete information during the ordering process
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the Site only for lawful purposes and in compliance with these Terms
  • Not engage in any activity that interferes with or disrupts the Site

7. INTELLECTUAL PROPERTY

All content on this Site, including text, graphics, logos, images, and software, is the property of TheModMaven or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • No Warranties: Products are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • Limitation of Damages: TheModMaven shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products, even if we have been advised of the possibility of such damages.
  • Maximum Liability: Our total liability to you for any claim arising out of or related to these Terms or your use of the Site shall not exceed the amount you paid for the product(s) in question.
  • Shipping Delays: We are not liable for any damages, losses, or expenses resulting from shipping delays beyond our control.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TheModMaven, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms, your use of the Site, or your purchase or use of products.

10. DISPUTE RESOLUTION

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.
  • Jurisdiction: Any disputes arising out of or related to these Terms or your use of the Site shall be resolved in the state or federal courts located in California, and you consent to the exclusive jurisdiction of such courts.
  • Informal Resolution: Before filing any formal claim, you agree to contact us at support@themodmaven.com to attempt to resolve the dispute informally.

11. PRIVACY

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

13. TERMINATION

We reserve the right to terminate or suspend your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

14. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and TheModMaven regarding your use of the Site and supersede all prior agreements and understandings.

16. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

Email: support@themodmaven.com
Trade Name: TheModMaven